These Terms & Conditions (“Terms”) govern your use of the International Student Society (“ISS”, “we”, “our”, “us”) website, mobile application (ISS Hub), and related services.

By accessing or using our website, app, or services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

Who We Are

The International Student Society (ISS) operates across Ireland, providing community, events, and digital services for international students and residents.

Website: https://atuiss.com
Email: iss@atuiss.com

Eligibility

To use our services, you must:
• Be at least 16 years of age
• Provide accurate and truthful information
• Meet any applicable membership or participation requirements
• Provide verification documents where required for eligibility or security purposes

We reserve the right to refuse, suspend, or terminate access where these requirements are not met.

Account Registration

When creating an account, you agree that:
• The information you provide is accurate and up to date
• You are responsible for maintaining the confidentiality of your login credentials
• You will not share your account with another person

You are responsible for all activity that takes place under your account unless caused by our fault.

Identity Verification

We may require identity verification for membership, event access, fraud prevention, or safety purposes.

This may include submission of:
• Irish Residence Permit (IRP)
• Public Services Card (PSC)
• Student ID
• Proof of enrolment or similar documentation

By submitting such documents, you confirm that:
• The documents belong to you
• The information is accurate
• You have the legal right to submit them

We reserve the right to approve, reject, or request additional documentation where necessary.

Use of Our Services

You agree to use our services lawfully and respectfully.

You must not:
• Provide false or misleading information
• Impersonate another person
• Upload or share unlawful, abusive, threatening, defamatory, discriminatory, or offensive content
• Use the platform for fraud or illegal activity
• Attempt to gain unauthorised access to any part of the platform
• Interfere with the proper operation or security of the website or app

We reserve the right to remove content or restrict access where these rules are breached.

User Content

If you upload, post, or share content through our services, you remain responsible for that content.

By posting content, you confirm that:
• You own the content or have permission to use it
• The content does not infringe the rights of others

By submitting content, you grant ISS a non-exclusive, royalty-free, worldwide licence to use, host, display, reproduce, and distribute that content within the operation and promotion of the platform.

We may remove content at our discretion where it breaches these Terms or is otherwise inappropriate.

Membership

Some services or features may require active membership or approval.

We reserve the right to:
• Set or change membership eligibility requirements
• Approve or reject applications
• Suspend or withdraw membership for misuse, misconduct, or failure to meet eligibility requirements

Events, Bookings, and Tickets

ISS may organise or promote events through its website or app.

For events:
• Tickets may be limited and available on a first come, first served basis
• Some events may require active membership
• Attendance may be subject to eligibility, age, or verification requirements
• Users must follow all event instructions, including timings, behaviour, and safety requirements

Late arrival may result in refusal of entry where stated in event instructions.

Payments and Refunds

Where payments are required:
• Payments may be processed by trusted third-party payment providers
• We do not store full card or payment details on our own systems unless clearly stated otherwise

Refunds, where applicable, are subject to the specific terms of the event, booking, or service.

Unless otherwise stated:
• Missed events are not refundable
• Refunds may not be available close to the event date
• Transaction fees may be non-refundable where charged by third-party providers

Changes and Cancellations

We reserve the right to:
• Modify, postpone, or cancel events
• Change venues, times, features, or services
• Update membership requirements or platform functionality

Where possible, affected users will be informed in advance.

Safety and Conduct

Users must behave respectfully and safely when using the platform or attending ISS events.

We may suspend or terminate access for:
• Harassment or abusive behaviour
• Dangerous or disruptive conduct
• Discrimination or hate speech
• Fraudulent or dishonest activity
• Any conduct that may harm ISS, its members, or the wider community

Third-Party Services

Our services may include or rely on third-party providers, such as payment processors, analytics tools, notification services, maps, or embedded content.

We are not responsible for:
• The content, availability, or reliability of third-party services
• Their privacy or data practices
• Issues arising directly from their services

Intellectual Property

All content, branding, logos, graphics, text, software, and design elements belonging to ISS, excluding user-generated content, are owned by or licensed to ISS and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any part of our services without prior written permission.

Privacy

Your use of our services is also governed by our Privacy Policy and Identity Verification Policy.

By using our services, you acknowledge that your personal data will be processed in accordance with those policies.

Limitation of Liability

To the maximum extent permitted by law, ISS shall not be liable for:
• Indirect, incidental, or consequential losses
• Loss of data, profits, opportunities, or reputation
• Interruptions or unavailability of the website, app, or services
• User disputes, misconduct, or third-party actions

Nothing in these Terms excludes liability where it cannot lawfully be excluded under Irish law.

Disclaimer

Our services are provided on an “as is” and “as available” basis.

We do not guarantee that:
• The platform will always be available
• The platform will always be error-free or secure
• The services will meet every individual expectation or requirement

Termination

We may suspend, restrict, or terminate your access to our services at any time where:
• You breach these Terms
• Verification or eligibility requirements are not met
• We believe it is necessary for security, legal, or operational reasons

You may stop using our services at any time.

Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Your continued use of our services after any update constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Ireland.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the Irish courts.

Contact Us

If you have any questions regarding these Terms:

Email: iss@atuiss.com
Website: https://atuiss.com